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Troubleshooting Index

Question:

How do Postage Calculations Work?

Answer:

By default, eButtonz uses weight to automatically calculate postage. Set weight at 0 (zero) to make postage free for a particular product. Always remember to include packaging when calculating the weight of your product.

eButtonz can also calculate postage in a variety of other ways. To explore and edit these settings, log in to your eButtonz account and select "Postage Options".

Our Postage Calculation Facility allows you to adjust postage calculations to match your specific requirements.

Postage models:

Weight and destination
% of net order value
Fixed price per item ordered
Fixed price per shipment

Overrides:
Postage is free when order is free
Packaging cost. Fixed amount to add to every order
Minimum postage cost (incl packaging)
Maximum postage cost (incl packaging)
Net value of order above which postage is free

Insurance:
Do not offer
Make it compulsory
Include, customer can remove
Exclude, customer can add

Apply above set of rules for:
USA
EU
Rest of the World

To edit a product's weight:

1. Online: log in to your eButtonz account and select "Products & Buttons"

2. Dreamweaver users: click here.

If this solution does not help you please email us at : Email us

ts_000040 Last Modified 1 May 2002

 

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