Troubleshooting Index

Problem:

Open browser window link on my web page launches an unexpected MoltenGold web page with the following message "Sorry The page you were looking for does not exist"

Solution:

Change your relative link...

onClick="MM_openBrWindow('../pages/popup1.htm','','')

to an absolute link...

onClick="MM_openBrWindow('http://www.mywebsite.com/pages/popup1.htm','','')

Explanation:

When your web pages are accessed online, eButtonz re-serves them from the MoltenGold.com server. We make sure that relative links go to the correct address by adding a <BASE> tag to your page.

However, there is a bug in some versions of MS Internet Explorer for the PC that causes the <BASE> tag to be ignored when the relative link is inside JavaScript code.

If this solution does not help you please email us at : Email us

ts_000022 Last Modified 2 April 2002