Troubleshooting Index

Problem:

Clicking on links in my catalogue pages causes parts of my site to appear twice on the screen.

Solution:

Remove all links from catalogue pages targeted to "_parent". Instead, either target them to "_top" if appropriate, or to a named frame.

You may also need to check for JavaScript links that mention "parent". In general, you may solve these JavaScript problems by replacing "parent" with "parent.parent". For example: onClick="parent.location.href=this.href" can be replaced with onClick="parent.parent.location.href=this.href"

Explanation:

eButtonz causes a frameset containing your original page and the shopping basket to be loaded in the frame where your page was. This means that links to "_parent" will now load into the eButtonz frameset rather than the one defined in your site.

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ts_000016 Last modified: 3 March 2002